Injection Troubleshooting - Auth Error

[Magikin]

   AUTH ERROR  

Hi team,
Here's a quick troubleshooting guide for users experiencing Auth error.

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What does it mean?
It means there is an issue getting a secure connection between yourself and the EloCarry authentication server.
There are multiple reasons why this error is returned, however, the most common are Internet Service Providers blocking the connection or there is a HWID mismatch.

There are currently 3 solutions found.

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Solution - Internet Service Provider
To bypass Internet Service Providers blocking the connection between the customer and the EloCarry servers is to use a VPN.
The one which has been found to have the most success is ProtonVPN.
Ensure you are connected through the VPN when retrying the injection process, once injected they can close the VPN to return back to your region.

DOWNLOAD PROTONVPN


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Solution - HWID Reset
This solution is typically used when the user has recently changed their HWID by a spoofer or are attempting to connect from a new PC.

HWID RESET LINK

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Solution - Ping DNS Server
Open Command Prompt by searching 'cmd' in the windows search bar, and then copy and paste the following command:

ping pool.ntp.org

If you're sending and receiving packets from the server, attempt to re-inject.

This is demonstrated in the attatched image.

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I hope you have found this troubleshooting guide for Auth error useful.
If the issue is still not resolved, please don't hesitate to contact a member of the Moderation team.

[DeathRaios]

Thanks Magikin for helping me with this, confirmed to work!