Elocarry Support

Billing & Subscriptions

My payment method got declined, what do I do?

If you can’t make purchases in the Elocarry Store, this is because we require subscription profiling. Please purchase a gift card here or use the ‘Card’ option on checkout.

Can I use other payment methods?

Elocarry officially supports PayPal, Card, Google and Apple Pay. If you wish to purchase using Crypto or other payment methods, please check online to purchase from a reseller.

ID Name & Payment method name not supported?

When signing up for the ID verification you need to make sure your billing details match the ID you are submitting otherwise you will be blocked. 

Elocarry Community

How can I join the Discord server?

Any member can join the Elocarry Discord however if you want to receive the same roles as the site you can do that here.

Does Elocarry have a changelog?

Elocarry does have an official changelog. You can view the changelog here.

How can I report bugs?

You can report bugs here. When you report bugs, please explain in detail how you can replicate the bug caused. This will help us fix the problem much faster.

Setting up Elocarry

How do I download and setup Elocarry?

Please visit the Elopanel. From there you will be able to find all of the instructions needed to get you started for each game cheat.

Do your cheats work on all Windows versions?

Our cheats work on all Windows versions – both Windows 10 and 11. If our cheats do not work on the Windows version you are on, we will make sure to support it.

What happens if I get banned on the game after one day of cheat usage?

There are few factors here. If you get banned by a sole cheat detection, then you will be refunded. If the ban is caused by your gameplay, then we reserve the right to deny you a refund.


Are your cheats internal or external?

All of our cheats are internal and thusly optimized for maximum performance.

What if I regret my purchase and/or your cheats do not meet my expectations?

Every information informing you about our cheats is listed on the website, and as such, what you read on a cheat’s feature page is what you should be expecting.

What if your cheats do not work on my system?

If our cheats do not work on your system despite all tries, a full payment refund will be issued for you.

Are your cheats easy to setup?

We pride ourselves in making the process as easy as possible for the user, with that in mind our cheats are easy to use. All you need to do is to click on the loader and you’re ready to carry.

Do you provide any sort of HWID spoofer with your cheats?

We do not. HWID spoofers add an additional detection factor and that goes against our motive of keeping the cheats truly undetected.

How long does it take for your cheats to update after a game patch?

Specific cheats are updated almost instantly, while some other are updated within 2 hours depending on the changes made by the game. If downtime exceeds the 24 hour mark, a compensation will be issued accordingly.


Is Elocarry a KYC compliant company?

From the very beginning, Elocarry has always been a KYC-compliant platform. We are a real, legal, legitimate company based in the EU, we follow all of the latest GDPR laws and other data compliance to make sure your data is safe and secure.

Where do I find the Privacy Policy?

We keep all of our members fully up to date with our Privacy Policy here. We are completely transparent and pride ourselves on being honest.

When was Elocarry's last detection?

You can check out our full detection history, current detection status and more here.


What form of ID is supported?

We support all forms of ID. On the rare chance we do not support it, you can request a full refund of your sign-up fee. You will be guided through the entire process of submitting your ID.

Why does it cost to get verified?

We charge a one-time fee of £25, which grants you 3 scans. We are not a big company with huge investment, we are not able to absorb the costs incurred of scanning documents like Coinbase and co. So we have to charge a small one-time fee that covers the cost. This costs money due to the scanner checks the document to see if it’s fake or legit.

Why does Elocarry require ID verification for Pro game cheats?

If you want to purchase our pro cheats we require you to verify your identity using our automated verification system. We do this because we believe in minimising risk everywhere possible. Our system uses the same style as every large company such as Coinbase. This is a real system using real scanning techniques by AI to ensure the ID that is submitted isn’t faked or falsified in any way.

Can't find the answers you are looking for?