If you’ve been banned, it’s important to take the right steps to understand the situation and prevent further issues.
1. Join Our Discord for Support
Start by connecting with our community and support team on Discord:
- If multiple users report bans, it may indicate a wider anti-cheat update or detection.
- If no one else reports issues, it could be an isolated incident.
Possible causes include:
- Your machine being flagged
- Previous usage of another cheat provider
- Excessive in-game reports
Real-time discussion in Discord helps identify trends and get advice quickly.
2. Submit a Ban Report
We track ban trends and investigate issues through our Ban Report Form:
The form collects key details such as:
- Game you were banned from
- Features in use at the time
- Ban message and account history
- Any previous spoofer or third-party software usage
Providing accurate info helps us refine our services and assist users effectively.
3. Understand Potential Causes
Consider the following when assessing why you were banned:
- Anti-Cheat Detection: Widespread bans often follow updates that detect certain features.
- Reports-Based Ban: Excessive in-game reports can trigger manual reviews.
- Hardware Flagging: Previously banned systems may already be flagged.
- Third-Party Usage: Past use of other cheats can put your account at risk.
Tip: Always use a spoofer to minimize the risk of long-term HWID bans.
4. Recommended Final Steps
- Join Discord to discuss with the community.
- Submit a Ban Report to track trends.
- For Apex Legends bans, download your EA data to review total reports.
- Avoid creating new accounts without spoofing if you suspect a hardware flag.
Stay updated in our community, and we continuously work to improve Elocarry and minimize ban risks.
