How do I redeem my compensation?

December 15, 2025

If you are eligible for compensation, follow these steps:




1. Check Your Forum Notifications

  • You will receive a notification on the forum stating “You are eligible for compensation.”




2. Go to Manage Purchases

  • Click on Manage Purchases in the “Store” section to view your active subscriptions




3. Check for Eligibility

  • In the list of subscriptions, look for the one that displays: “This subscription is eligible for compensation. Learn more.”




4. Redeem Your Compensation

  • Click the “Learn more” link next to the eligible subscription.

  • Click the “OK, Continue” button to complete the redemption process.



Important:

  • Follow the instructions carefully to ensure your compensation is successfully applied.

  • You must have an active subscription to redeem compensation.

  • If your subscription has expired, renew it—this will immediately apply your compensation days without billing you until the compensation period ends.

  • Please ensure you cancel your subscription prior to its renewal if you do not intend to continue, to avoid any charges.

Still need help?

Chat with our human support agent.

About the author

Tyler

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