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Elocarry Compensation Policy

We strive to provide the best possible experience for our users. If you encounter issues such as maintenance or service interruptions, our compensation policy ensures that you’re fairly supported.

  1. Maintenance Periods:
    • During maintenance periods, we compensate affected users by extending their subscription to cover any lost time.
    • Please note that compensation will only be provided if our cheats are completely offline for more than 48 hours. We strive to maintain the highest levels of security, which can occasionally result in longer downtimes. We kindly ask for your patience during these periods.
  1. Contact Us:
    • Reach out via the chatbox at the bottom right of our website or click here to submit your request.
  2. Information Needed:
    • Provide your email, forum username, and details such as the game affected and the number of days that need compensation.
  3. Review Process:
    • Our team will review your request and respond the same day.
  4. Redeem:
    • Once your compensation request is approved, you can redeem it by visiting the “Manage Purchases” section on our website.

Please make sure to check our Terms & Conditions for more details on our refund policy and other important information.

For any questions or further assistance, please contact our support team here.

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