If you have lost access to your 2FA (Two-Factor Authentication) and need it removed, you will need to verify your identity. Follow the steps below to request a 2FA removal.
🛠️ Required Information for 2FA Removal
To process your request, you must provide ALL of the following details:
✅ Full transaction ID from PayPal OR the last 4 digits of the card used
✅ Your full living address (must match billing information)
✅ The email address linked to your Elocarry account
📌 How to Submit Your Request
1️⃣ Gather the required information listed above.
2️⃣ Contact our support team via the forum or live chat.
3️⃣ Wait for verification – Our team will review your request before removing 2FA.
🚨 Note: Requests with missing or incorrect information will not be processed for security reasons.
⏳ How Long Does It Take?
Once submitted, our team will review your request as soon as possible. If additional verification is needed, we will contact you.
For updates, join our Elocarry Discord or check the support chat. 🚀
