Support cannot arrange offers
Our support team is unable to offer, apply or grant any promotion, discount or free trial. This cannot be arranged through chat, so please do not ask an agent to make an exception — there is nothing on their side to apply.
Where real offers appear
Any discount or special offer is made available exclusively through our official channels, such as our Discord server and our EPVP threads. If you are eligible for a promotion, you will be able to see it there.
Common questions
Can an agent give me a one-off discount?
No. Agents have no way to create or apply discounts. Every live offer is posted in our official Discord and EPVP threads, and you will see it there if you qualify.
About the author
the.dude
Support Specialist
Support specialist at Elocarry. the.dude lives in the ticket queue and the Discord, handling billing, payments and account questions with a steady hand. Calm under pressure and straight with answers. He writes our billing and account safety guidance.
Still need a hand?
Ask Barry first — he fixes most things in seconds. Still stuck and he grabs a human in Discord.
