When we use it
Sometimes the fastest way to solve a setup or performance issue is to look at your machine directly. We only ever connect with your permission, and you stay in full control of the session.
How to connect
- Download AnyDesk from the official website: https://anydesk.com/
- Open AnyDesk — you will see a 9-digit ID on the main screen
- Reply in your ticket with your AnyDesk ID
- Accept the connection request when our team is ready
Stay safe
Only ever share your AnyDesk ID with verified staff inside an open ticket. Staff never DM you first, and we will never ask for your password or payment details. End the session yourself once we are done.
About the author
3DIM3NSIONS
Senior Support
Senior support at Elocarry. Quick to respond and smooth with users, 3DIM3NSIONS handles day-to-day support and gets new players set up without the back-and-forth. If something just broke, he has probably already fixed it twice today. He writes our setup and troubleshooting guides.
Still need a hand?
Ask Barry first — he fixes most things in seconds. Still stuck and he grabs a human in Discord.
